Terms and conditions

SIMACES Learning LLP is an AP Globale Group company focused on creating a large scale positive impact through behavioural change and mass learning-based sustainable solutions. We work with governments, businesses and investors to solve the critical challenges from the society. We are committed to making the world a better place every day.

Refund policy

  • Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is a classroom or self-paced training.

    As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on Simplilearn, you agree to our Privacy Policy, Terms of Use and refund policy.

    Our refund policy is as follows:

    Cancellation & Refunds: Online Training

    For Self Placed Learning:

    No refund will be applicable once part/full payment is done.

    For Post Graduate Programs:

    No refund will be applicable once part/full payment is done.

    Cancellation & Refunds: Classroom Training

    SILC, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)

    • In case SILC cancels an event, 100% of course fees will be refunded to the delegate if the refund raise request is within 10 days of purchase of course. However travel, logistics or any personal expense incurred by learners/participants will not be refunded.
    • In case SILC cancels/postpones an event, the participants who are ahead of 10 days of purchase, of course, will be rescheduled to any upcoming classroom batch without any extra charges and In case they don’t prefer classroom training they will be rescheduled to the upcoming live virtual class.
    • No refunds or credits will be available for participants who fail to attend both days of the course.

    Refunds: Duplicate payment

    The refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.

    SILC reserves the right to revise the terms & conditions of this policy without any prior notice.

    Note: All refunds will be processed within 10 working days after the refund request is approved by SILC.